AGCO / iGaming Ontario
Check a licence yourself: iGaming Ontario operator directory.
- Issuing body and legal basis
- In Ontario the AGCO's Registrar registers operators and sets the Standards under the Gaming Control Act, 1992. iGaming Ontario contracts with the registered operators.[1,2]
- How to verify a licence
- iGaming Ontario publishes a directory of every igaming site offered by a regulated operator. Regulated sites display the iGaming Ontario and BetGuard logos.[1,3]
- Where it may be offered
- The regulated market is Ontario. Players can open or access an account elsewhere, but cannot place wagers on a regulated account while not physically in Ontario.[3]
Quoted from the official text
players cannot place wagers on any of those accounts while not physically located in Ontario
[3]
- KYC and AML duties
- The Standards require registration data (name, date of birth, address and the information the federal Proceeds of Crime (Money Laundering) and Terrorist Financing Act requires) to be validated before an account is created, minimum age 19 (18 only to buy a lottery ticket), and an anti-money-laundering programme aligned with that Act.[2]
Quoted from the official text
shall be demonstrated to be complete, accurate and validated before a player account is created for the player
[2]An individual under 19 years of age except where the individual is at least 18 years of age and is accessing the gaming site solely for the purpose of purchasing a lottery ticket
[2]Anti-money laundering policies and procedures to support obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) shall be implemented and enforced
[2]
- Responsible-gambling tools
- Operators must offer deposit and/or loss limits (including 24-hour, 7-day and one-month periods) from registration. iGaming Ontario runs a Centralized Self-Exclusion Program, and signing up to BetGuard opts a player out of all regulated igaming sites in Ontario.[2,3]
Quoted from the official text
Players shall be provided with the option to set loss and deposit limits during registration.
[2]The period or duration of the financial or time-based limits offered must include, 24 hours, 7 days and one month.
[2]If you decide to sign up for BetGuard, you are opting out of all regulated igaming websites in Ontario.
[3]
- Complaints and dispute route
- Players complain to the operator first. If the operator does not answer within 90 days or the answer is unsatisfactory, the dispute can go to iGaming Ontario, and then to the Ombudsman of Ontario.[4]
- [1] iGaming Ontario: What sites are regulated (operator directory) (official source, checked 3 October 2026)
- [2] AGCO: Registrar's Standards for Internet Gaming (print version, last updated 14 May 2026) (official source, checked 3 October 2026)
- [3] iGaming Ontario: Player FAQs (official source, checked 3 October 2026)
- [4] iGaming Ontario: Complaints/Disputes Service Standards (official source, checked 3 October 2026)
Last verified 3 October 2026.