The Hellenic Gambling Supervision and Control Commission (EEEP) has initiated a tender process to select a legal and technical partner to enhance player monitoring in Greece’s regulated online gambling market. The initiative aims to improve the system for verifying the identities of Greek gamblers, as part of a broader plan to tighten supervision of the sector. The EEEP, which serves as the country’s gambling regulator, is seeking external expertise to bolster its capabilities in overseeing player activity and ensuring compliance with regulatory requirements.
The tender, announced by the Greek regulator, underscores the growing emphasis on player protection and responsible gambling measures in the European iGaming landscape. By partnering with a specialized firm, the EEEP intends to implement more robust identity verification processes, which are critical for preventing underage gambling, fraud, and money laundering. The move aligns with the European Union’s broader push for stricter gambling regulations and consumer safeguards.
Greece’s regulated online gambling market has been evolving since the legalization of online betting and casino games in 2011. The EEEP has been tasked with overseeing the market, issuing licenses, and enforcing compliance. The current tender reflects the regulator’s commitment to leveraging technology to improve oversight and address potential gaps in player monitoring. The selected partner will likely provide solutions for real-time identity checks, transaction monitoring, and risk assessment.
The tender process is expected to attract interest from legal and technical consultancies with expertise in gambling regulation, data analytics, and cybersecurity. The EEEP has not disclosed the specific budget or timeline for the project, but such initiatives typically involve a multi-stage evaluation of proposals. The regulator will likely prioritize partners with a proven track record in implementing similar systems in other jurisdictions.
This development comes amid increased scrutiny of gambling operators in Greece, with the EEEP imposing fines and revoking licenses for non-compliance in recent years. The enhanced monitoring system is expected to provide the regulator with better tools to detect suspicious activity and enforce rules more effectively. For operators, the changes may mean stricter reporting requirements and more frequent audits.
Industry observers note that the EEEP’s move is part of a wider trend among European regulators to adopt advanced monitoring technologies. Countries such as the United Kingdom, Sweden, and Germany have already implemented or are developing similar systems to track player behavior and intervene when necessary. The Greek initiative could serve as a model for other jurisdictions in the region.
The tender also highlights the growing role of technology in gambling regulation. As online gambling becomes more sophisticated, regulators are increasingly turning to data-driven solutions to keep pace with industry developments. The EEEP’s partnership will likely involve the use of artificial intelligence and machine learning to analyze player data and identify patterns indicative of problem gambling or illicit activity.
In the coming months, the EEEP will evaluate proposals and select a partner to begin work on the monitoring system. The project is expected to be implemented in phases, with initial testing and rollout likely to occur within the next year. The regulator has emphasized that the initiative is part of its ongoing efforts to create a safer gambling environment for Greek consumers.
For the iGaming industry in Greece, the enhanced monitoring system represents both a challenge and an opportunity. Operators that invest in compliance and player protection measures may gain a competitive advantage, while those that fail to adapt could face increased regulatory scrutiny. The EEEP’s tender is a clear signal that the regulator is committed to raising standards in the market.
As the tender process unfolds, stakeholders will be watching closely to see which partner is selected and how the new system will be implemented. The outcome could have significant implications for the future of online gambling regulation in Greece and beyond.